Guiding the region's shift into digital operations.
Arabia Consult is an Amman-based ICT consultancy, founded by senior consultants in 2019 to help governments, utilities, telecom operators and financial institutions turn strategy into working digital services.
A regional consultancy built by ICT veterans, not a generalist agency that added technology later.
Arabia Consult was established in Amman, Jordan in 2019, founded and managed by a group of senior ICT consultants set on providing elite advisory services and helping organisations move their operations into a genuinely digital environment. Our offering spans the full cycle of business automation — wide enough to scale from a focused assessment to a multi-year transformation programme, and built on current technology throughout.
Business sectors
- Government — portals & e-services
- Public utilities
- Telecommunications
- Financial technology, banking & central banks
Experience that has actually shipped, in this region.
A team that has done this before
Our consultants — local and international, all senior — bring an extensive background across industries and technologies, and a genuine passion for the work.
- Understanding of regional language & culture
- A consultative approach, not a prescriptive one
- Mature project management discipline
We pilot before we recommend
Harmonised R&D efforts keep us ahead for our clients — we position the latest technologies only once we have proven experience and the ability to pilot them ourselves.
Four practices, one delivery discipline.
From a digital transformation roadmap to the systems that run a smart city, every engagement follows the same methodology and the same audit standard.
End-to-end digital transformation, from the first assessment to a fully handed-over solution.
DT assessment & foundation report
A clear read on where you stand today, and what a digital foundation needs to support.
Roadmap & blueprint
A sequenced plan for getting from the current state to the target operating model.
Process review & optimisation
Business processes examined and reworked before they're automated, not after.
New technology-based business models
New functions and models built around what current technology now makes possible.
AR, VR & MR positioning
Augmented, virtual and mixed reality solutions positioned where they add real value.
Cloud & web consultancy
Cloud and web technology consultancy and development, built for scale.
Implementation & management
Hands-on delivery management through to go-live, not just advice from the sidelines.
Handover & knowledge transfer
A structured handover so your team owns the solution the day we step back.
Using technology and data to improve city services, resource efficiency and quality of life — assessed system by system.
ICT assessment
A read on communication infrastructure and connectivity across devices, sensors and systems.
IoT assessment
How connected devices collect and transmit data across the city, and what to do with it.
Data analytics assessment
Turning collected data into insight that improves service delivery and efficiency.
Smart infrastructure assessment
Smart buildings, transportation systems and utilities, assessed as one connected system.
Sustainability assessment
Reducing energy consumption and environmental impact through eco-friendly practice.
Smart mobility assessment
Smart traffic lights, intelligent parking, and a path toward electric and autonomous vehicles.
E-government services
Digital platforms that make government services genuinely accessible online.
Public safety & security assessment
Surveillance, emergency coordination and predictive analytics, evaluated end to end.
Citizen engagement assessment
Digital platforms that bring citizens into decision-making, not just notify them.
Innovation hubs assessment
Collaboration with tech companies, startups and research institutions on what's next.
Data security assessment
Privacy, cybersecurity and the digital divide, addressed as part of the same programme.
A comprehensive project management methodology, applied to every engagement and checked by our own audit department.
Requirements & ToR
Business requirements identified and formalised into a clear terms of reference.
Selection criteria
Evaluation criteria set before procurement begins, so decisions stay objective.
Tendering & procurement
The full tendering and procurement process, managed on your behalf.
Implementation supervision
Active oversight of delivery, with periodic audits against the agreed process.
PMP training & coaching
Building project management capability inside your own team, not just ours.
Independent audit
Our audit department reviews ongoing projects on a set schedule, on every engagement.
Turning data and infrastructure into decisions, and building the enterprise systems that run on them.
Business intelligence consulting
Turning raw data into insight that speeds up decisions and improves performance.
Remote work enablement
Digital infrastructure and workflows analysed and adapted for remote operation.
Government revenue & taxation
Revenue management solutions built for government taxation needs.
Portals & business automation
Web platforms and applications designed around demanding enterprise workloads.
E-payment solutions
Payment systems built to enterprise and government standards.
DevOps solutions
Delivery pipelines that keep enterprise software shipping reliably.
Six phases. Audited on every project we run.
The same sequence applies whether the engagement is a two-week assessment or a multi-year programme.
Initiation
Outline project scope and requirements, review the high-level business strategy, and define the problem, objectives, stakeholders, budget and timeframe.
Assessment
Examine the technology, infrastructure, processes, policies and procedures currently in place.
Precise project scoping
Develop specifications, hosting options, terms, timeline and deliverables in detail.
Technology evaluation & selection
Assess positioning, integration with existing systems, features, usability, security, localisation, interoperability and total cost — then select the vendor and negotiate the contract.
Project management
Manage implementation with ongoing risk, change, quality and resource management, plus reporting, documentation and training.
Closure & handover
Collect feedback, document knowledge, deliver training and technical documentation, and close the project properly.
Working alongside
Let's talk about your transformation.
For more information about our services or to discuss a project, reach out directly — we typically reply within one business day.